Includes a bottle of cleaning fluid for the optional application of a small drop of lenz cleaner fluid to the cleaning brush.Įasily cleans home, car and computer CD/DVD drives and players. Ultra-soft, anti-static brushes gently polish the laser lens clean allowing for improved picture and sound quality with fewer playback problems. Check Apple's site for updated software, drivers, or firmware see ARCHIVED: For Mac OS X, how do I obtain and install system softwareupdates? If youare using a third-party CD or DVD drive, contact the vendor and askabout updates.Removes dirt particles in the DVD drive.Contact thevendor of the software for more information. If you have difficulty after installing third-party software, youmay need to uninstall it or use an updated version.If it isn't, when you insert a CD orDVD, its icon will appear in Finder windows, but not on the desktopitself. Make sure CDs,DVDs, and iPods is checked. Click the General icon, andlook under 'Show these items on the Desktop:'. With the Finder active,from the Finder menu, select Preferences. If you havetrouble with both discs, you may have software problems, or your drivemay need to be cleaned or repaired. Try another disc of the same type in the drive.If you suspect your CD or DVD isdamaged, repair kits are available from many vendors. Use water or a dedicated CD/DVD cleaner such as Klear Kloths, and do not touchthe shiny surface with your fingers. If you suspect your disc is dirty, clean it with a soft, dampcloth. If it's anaudio CD or a video DVD, you might also try it in a CD or DVDplayer. The easiest way to do thisis to try it in another computer with a compatible drive. Make sure the disc is correctly placed in the drive.Fordouble-sided DVDs, flip the disc over and see if it will mount. For single-sideddiscs, the label should face up, unless the drive is verticallymounted, in which case the label should be facing toward you. Make sure you have the correct side facing up.You can also contact your vendor (e.g., contactApple for an internal drive included with your Mac). Fordetailed information about your system, from the Apple menu, select About This Mac, and then click MoreInfo. For example, a DVD drive is required to read DVDs. Determine what kind of drive you have and the media itsupports.If your Mac OS X computer is having problems reading CDor DVD media, see below to determine the cause of theproblem.
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